Amazon warehouse resells like-new items that have been returned by customers at a discount. A like new item, even though in good condition, does not meet the Amazon.com standards of a new product due to minor packaging defects.
Amazon used - like new means;
The item is in perfect working condition with all accessories included. The item may have been repackaged. The packaging may be slightly damaged. The protective wrapping may be missing.
Items don’t come with a manufacturer's warranty but do include Amazon’s 30-day returns policy and a 90-day replacement or refund if the item stops working.
For an Amazon renewed guarantee claim go to “Your Orders” > "Get Product Support" or contact customer service on 1-800-362-5703 (toll-free).