Cancel Order on Amazon

Updated February, 2020
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Cancel an order on  Amazon.

You can cancel items or orders that have not entered the shipping process yet.

Here’s how;

  • Go to “ Your Orders” and select the order you want to cancel.

  • Select the checkbox next to each item you want to remove. To cancel the entire order, select all the items.

  • Select “Cancel checked items.”

After submitting the cancellation, Amazon will send you a confirmation message to the email address on your account.

You can confirm cancellation by visiting “Your Orders.” If you see the order in the “Cancelled Orders” section, it was successfully canceled.

If your order shipped from Amazon and can't be modified, you may refuse the package or return it using Amazon’s  Online Returns Center.

If your order shipped from a seller and can't be modified, contact the seller for instructions. For more information, go to  Contact Third-Party Sellers.