How Do I Contact Amazon Customer Support

June 2, 2020
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Pro Tip:  Click here to chat with Amazon's Customer Service.

Customer Service on Amazon can be contacted at 800-280-4331 usually. However, currently, customer service is not available through phone services due to the COVID-19 pandemic. Rather than contacting Amazon through this number, there are several other methods. The best approach is using the chat feature. You do have to be signed in before using this feature. If you do not already have an Amazon account, you may contact customer service at 800-388-5512 for help in creating the account.

You may also choose to contact Amazon through social media, post tags, or email. Tagging Amazon in posts will get a response if they want to minimize the bad press, but this and social media messages are the least preferred method of contact.