How Do I Dispute A Charge On Amazon? (#1 Best Way)

June 9, 2020
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Pro Tip: Click here to send the seller of your item a message and dispute a charge. If this doesn't work, then log in to your Amazon Pay account and click on 'File/View Claim' under your product's details.

To dispute a charge on Amazon it's advised that you speaking with your merchant first. Check 'Your orders' and look at the details of your order. it includes your merchant's contact details. Contacting the seller of your product is the best way to sort out issues with your charges because Amazon.com isn't able to fix certain issues.

Amazon won't be able to decrease charges on a product if it's from a third-party-seller. However, if you aren't able to dispute a claim with a merchant, then Amazon Pay does provide another way for you to make a dispute.

5 Easy steps to dispute a charge with Amazon

  1. Log in to your Amazon Pay account
  2. Click 'Shoppers' and then sign in again with your Amazon login details
  3. Find your order on the Account Activity page
  4. Click on the 'Details' button of the order or transaction you want to make a dispute on
  5. Click on the 'File/View Claim' and fill out the dispute form