How to Change Shipping Preferences on Amazon

May 15, 2020
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How to change your shipping preferences on  Amazon

You can update your address, payment method, and more on orders that haven't yet entered the shipping process. Orders that have entered the shipping process can't be changed.

To change/update;

  • Log in to your Amazon account.
  • Go to “ Your Orders.”
  • Select the “Order Details” link for the order you want to change. To edit, select “Change” next to the details you want to change (delivery shipping address, payment method, etc).
  • Enter the corrected shipping information and click the "Save" button to update your shipping information.

NOTE: Sellers can't change the shipping address for you once you've submitted your order. If you need to update the shipping address and the item hasn't shipped yet, you'll need to request a cancellation and order again. 

Go to your account (amazon.com/your-account), check the order summary and click the "Problem with this order?" button to find contact information for the seller.