Pro Tip: Click here to find Amazon's Customer Service page. This feature gives you options to get in contact with a live rep via chat, email, or phone.
The best way to handle a missing package is to call Amazon's customer service on 1 (888) 280-4331. Although you're able to message or email, calling a live rep is the most effective way to resolve your issues with a missing package.
Speaking with a live rep via the phone allows you to instantly get answers about a package that is late or missing. Typically, a package is likely to be missing if it has not arrived 36 days after its expected arrival date. To inquire about a missing package, sign in to your account. Then you need to click on the 'Help' section under the 'Let Us Help You' column. You're directed to a pack with many options for you to use and get in contact with a rep, including live chat, email, or cell.
Here are some easy methods to handle your missing Amazon package:
Follow these easy steps to find out how do you know if your Amazon order went through: