Pro Tip:Click here to send back an order to Amazon if you got the wrong item. You're refunded your shipping costs and are able to correct your order with Customer Service.
Amazon typically gets orders right, however there are occasions when an incorrect order gets shipped. Luckily, there are easy ways to fix this mistake and get the item you ordered. Start by sending your item back to Amazon and reporting the mistake to Customer Service.
Send the order back using the Amazon Returns Center. This service allows you to return the item and get a refund on your shipping fees. Once your item is safely returned, Amazon works on correcting your order.
To keep on track with the delivery of your order, contact Amazon via the Customer Service Feature. Speak with a rep via email, live chat or phone about when to expect your item's delivery.